Shipping policy
Shipping Policy
At Argamara (أرغمارة), we aim to process and ship your order as quickly and carefully as possible.
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Order Processing
• Orders are processed within 1–3 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order has been shipped, including tracking information.
During high-volume periods, processing times may be slightly extended.
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Shipping Methods & Delivery Times
Delivery times are estimates and may vary based on location and carrier.
• Standard Shipping (U.S.): 3–7 business days
• Expedited Shipping (U.S.): 2–3 business days (if available)
International shipping times vary depending on destination and customs processing.
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Shipping Rates
• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.
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International Shipping
We currently ship to select international destinations.
Please note:
• Delivery times may be affected by customs clearance.
• Argamara is not responsible for delays, customs fees, or packages held by customs authorities.
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Address Accuracy
Customers are responsible for providing accurate shipping information.
Argamara is not responsible for:
• Delays due to incorrect or incomplete addresses
• Packages marked as delivered by the carrier but not received
Additional shipping charges may apply for reshipment.
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Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of the delivery date.
support@argamara.com
Include:
• Order number
• Photos (if damaged)
• Shipping address
We will work with the carrier to resolve the issue and offer a replacement or refund when applicable.
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Undeliverable or Returned Packages
Packages returned due to incorrect address or refusal of delivery may be subject to:
• Reshipping fees, or
• Refund minus original shipping costs
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Important Notes
• Shipping times are not guaranteed.
• Argamara is not responsible for carrier delays, weather conditions, or unforeseen circumstances beyond our control.
• Risk of loss transfers to the customer once the order is handed to the carrier.
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Contact Us
If you have questions about shipping, please contact:
hello@argamara.com
Thank you for choosing Argamara — we appreciate your trust and support.
